Ukuxhuma kunethiwekhi yamanzi nendle

Uyakha isakhiwo esisha? Sizokwenza ukulungisa ulayini endaweni yakho? Ingabe ujoyina inethiwekhi yamanzi kanye/noma noma inethiwekhi yamanzi ezikhukhula? Izinyathelo zokujoyina inethiwekhi yamanzi nendle ziklelisa ukuthi yiziphi izinyathelo, izimvume kanye nezitatimende ozidingayo.

Izinyathelo zokujoyina inethiwekhi yamanzi nendle

  • Isitatimende sephoyinti lokuxhuma siyadingeka njengokunamathiselwe kwisicelo semvume yokwakha futhi njengendawo yokuqala yezinhlelo zamanzi nendle yendawo (amapulani e-KVV). Lapho u-oda umbono, kufanele wazise mayelana nokuhlukaniswa kwesakhiwo okulindile kanye/noma isivumelwano sokuhlukaniswa kwabaphathi. Ukuze ufake isicelo sesitatimende sokuxhuma kanye nenkontileka yamanzi, kufanele ugcwalise isicelo sokuxhuma indawo kunethiwekhi yokuhlinzeka ngamanzi e-Kerava.

    I-Kerava inikeza ukuxhunywa kwamanzi okukodwa/imitha yamanzi/inkontileka yendawo eyodwa (isiza). Uma kuhloswe ukuthi kube nokuxhunywa kwamanzi okuningana, isivumelwano sokwabelana ngokulawula phakathi kwabanikazi bezakhiwo siyadingeka. Isivumelwano sokwabelana ngokulawula esilethwe ku-Kerava kumele sibe ikhophi yesivumelwano sokwabelana ngokulawula esisayinwe yibo bonke abathintekayo kwinkontileka.

    Isitatimende sephoyinti lokuxhuma sibonisa ulwazi oludingekayo ekuhleleni nasekusetshenzisweni mayelana nendawo kanye nokuphakama kwezindawo zokuxhuma zemigqa yesakhiwo, ukuphakama kwamadamu emisele, kanye nezinga lomfutho wamanzi. Ekwakhiweni okusha, isitatimende sephoyinti lokuxhuma sifakiwe enkokhelweni yenqubo ye-KVV. Uma kungenjalo, isitatimende sephoyinti lokuxhuma siyakhokhiswa. Isitatimende sephoyinti lokuxhumeka esi-odelwe kumasayithi angaphansi kwemvume yokwakha silethwa ngu-Kerava Vesihuolto ngqo kusevisi ye-Lupapiste.fi.

    Isikhathi sokulethwa sivamise ukuhluka ukusuka evikini elingu-1 kuye kwayi-6 kusukela ku-oda, kuye ngokusalela emuva, ngakho thumela isicelo kusenesikhathi. Isitatimende sephoyinti lokuxhuma sisebenza izinyanga eziyisi-6 futhi kukhokhiswa imali eyengeziwe ukuze kubuyekezwe.

  • Kufakwa isicelo semvume yokwakha kubahloli bezakhiwo. Imvume yokwakha ibophezela ukuthi isiza sibe nesitatimende sendawo yokuxhumana esivumelekile. E-Kerava, awudingi imvume yokwakha ukuze uxhume kunethiwekhi yamanzi emvula, kodwa ukuxhumeka kudinga isitatimende sokuxhuma.

    Ulwazi olwengeziwe ngokufaka isicelo semvume yokwakha.

  • Ngaphambi kokungena esivumelwaneni samanzi, kufanele kube nesitatimende esisemthethweni sendawo yokuxhuma kanye nemvume yokwakha evunyiwe. Inkampani yokuphakela amanzi yaseKerava ithumela inkontileka yamanzi ngokuphindwe kabili eposini ukuze isayinwe kuphela lapho imvume yokwakha ibopha ngokomthetho. Obhalisile uzibuyisela zombili izinkontileka endaweni yokuhlinzeka ngamanzi e-Kerava, futhi kufanele zisayinwe yibo bonke abanikazi bezindawo. Inkampani ehlinzeka ngamanzi e-Kerava isayina izinkontileka futhi ithumele obhalisile ikhophi yenkontileka kanye ne-invoyisi yemali yokubhalisa.

    Inkontileka yamanzi kufanele ifake isivumelwano sezintambo zezakhiwo okwabelwana ngazo, uma okungenani izakhiwo ezimbili noma izindawo zokuphatha kufanele zixhunywe kunethiwekhi yokuphakelwa kwamanzi e-Kerava ngezintambo zezakhiwo ezabelwana ngokwengxenye kanye/noma indle. Ungathola imodeli yenkontileka yemigqa yesakhiwo evamile yezakhiwo kusuka kuwebhusayithi yenhlangano ye-waterworks.

  • 1. Impahla entsha

    Izinhlelo ze-KVV zilethwa endaweni yokuphakela amanzi eKerava kusetshenziswa isevisi yeLupapiste.fi. Kulezo zimo lapho imvume yokwakha ingadingeki, thintana nesikhungo sokuhlinzeka ngamanzi e-Kerava ngokuqondile futhi uvumelane ngezinhlelo ezidingekayo.

    2. Impahla ekhona

    Ukuxhuma indawo ekhona kunethiwekhi yokuphakelwa kwamanzi kudinga umdwebo wesiteshi se-KVV, umbiko wemishini ye-KVV kanye nohlelo lwephansi lwe-KVV lwesitezi lapho igumbi lemitha yamanzi likhona.

    3. Ukuxhumana nesitamukoko samanzi esiphepho

    Ukuze kuxhunywe kumsele wamanzi esiphepho, umdwebo wesiteshi se-KVV kanye nemidwebo yemithombo kufanele ilethwe. Imidwebo yesiteshi se-KVV kumele ibonise ulwazi lokuphakama okuhleliwe kwendawo engaphansi kanye nolwazi lobukhulu nokuphakama kwemigqa yamanzi nendle, kanye nendawo yokuxhuma emgqeni we-trunk. Izinhlelo zezinguquko ezingadingi imvume yokwakha kufanele zithunyelwe nge-imeyili ku-vesihuolto@kerava.fi.

  • Ukusetshenziswa kwenduna ye-KVV yangaphandle ekhethelwe indawo kufanele kuvunywe ngaphambi kokuthi ku-odwe amalunga, futhi induna ye-KVV yemisebenzi yangaphakathi kufanele igunyazwe ngaphambi kokuba umsebenzi uqale.

    Imvume yomphathi yenziwa ngesevisi ye-Lupapiste.fi transaction, ngaphandle kwalezo zinqubo ezingadingi imvume. Uma kunjalo, ukugunyazwa kwenduna kufakwa isicelo ngefomu lenduna ye-KVV.

  • Umfakisicelo kufanele ahlele ukuthi usonkontileka enze umsebenzi wokumba kanye nokufaka amapayipi endaweni. Isikhungo sokuphakela amanzi sase-Kerava sifaka ipayipi lamanzi ukusuka lapho kuxhunywa khona ipayipi elikhulu noma kusukela lapho usulungile ukuya kumitha yamanzi. Ukuxhunywa kuxhaxha lokuphakelwa kwamanzi kwesikhungo njalo kwenziwa yinkampani ehlinzeka ngamanzi. Ukubhukha okulungile kokuxhuma kukhokhiswa ngokohlu lwamanani. Ukuxhunywa kwemisele yamanzi eziphepho kanye nemfucuza kuvunyelwene nenkampani ehlinzeka ngamanzi. Induna ye-KVV kufanele i-ode isikhathi sokuhlolwa emanzini ukuze ihlole imisele yangaphandle ngaphambi kokuvala imisele.

    Uma ukuxhuma kudinga ukumba ngaphandle kwesakhiwo, imvume yokumba kufanele ifakwe isicelo. Imvume kumele ibe semthethweni ngaphambi kokuthi kuqale ukumba.

    Umhlahlandlela wokusetshenziswa okuphephile komsele (pdf).

  • Ukujoyina umsebenzi kuyalwa kusetshenziswa ifomu le-elekthronikhi le-oda lomsebenzi (ifomu lesi-3) uma le mibandela elandelayo ifinyelelwa:

    1. Ukwakhiwa okusha

    • Umdwebo wesiteshi se-KVV usucubunguliwe.
    • Ukusetshenziswa kwenduna ye-KVV yangaphandle ekhethelwe isiza kuvunyiwe.
    • Isivumelwano samanzi sisayinwe.

    2. Impahla ekhona (uxhumano olwengeziwe)

    • Isitatimende se-Junction
    • Umdwebo wesiteshi se-KVV
    • Ipulani yaphansi uma kunesidingo

    Lapho imibandela yokujoyina eshiwo ngenhla isifinyelelwe, umsebenzi wokujoyina uyalwa kusetshenziswa ifomu le-electronic work order form (ifomu 3).

    Ngemva kokuthumela ifomu le-oda lomsebenzi, umphathi wenethiwekhi wendawo yokuhlinzeka ngamanzi uzoxhumana nawe ukuze ahlele isikhathi sokwenza ukuxhumana. Ngemva kokuvumelana ngesikhathi, ungakwazi uku-oda ukumbiwa komsele odingekayo ukuze kuxhunywe. Imiyalo yokwenza umsele ingatholakala emiyalweni yomsebenzi wokumba wemisebenzi ehlangene. Isikhathi sokulethwa komsebenzi ohlanganyelwe singamaviki angu-1-2.

  • Imitha yamanzi ifakwe maqondana nemisebenzi yokuxhuma noma ngesikhathi okuvunyelwene ngaso yinkampani yokuphakela amanzi yaseKerava. Imali ekhokhwa ngokohlu lwamanani esikhungo sokuphakelwa kwamanzi ikhokhiswa ukulethwa okulandelayo kwemitha yamanzi.

    Ukufakwa kwemitha yamanzi ngesikhungo sokuhlinzeka ngamanzi e-Kerava kuhlanganisa imitha yamanzi, isibambi semitha yamanzi, i-valve yangaphambili, i-valve yangemuva (kuhlanganise ne-backlash).

    Ulwazi olwengeziwe mayelana noku-oda nokubeka imitha yamanzi.